Effective Date: 01/01/2023
At Hodystores, we strive to provide you with a seamless shopping experience, and that includes our shipping process. This Shipping Policy outlines our shipping practices, timelines, and any related information you may need.
1. Shipping Destinations
We currently ship to worldwide regions. If you do not see your country listed, please contact our customer service team for assistance.
2. Processing Time
All orders are processed within 2-5 business days. Please note that orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods and Rates
We offer several shipping options to meet your needs. Shipping rates are calculated at checkout based on your location and selected shipping method. Available options may include:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your shipment’s progress.
5. Delivery Issues
If your order does not arrive within the estimated delivery time, please check the tracking information first. If you have any concerns, contact our customer service team for assistance. We are here to help resolve any issues.
6. International Shipping
For international orders, please note that delivery times may vary based on customs processing in your country. Customs fees, taxes, or tariffs may apply and are the responsibility of the customer.
7. Shipping Restrictions
Certain items may have shipping restrictions due to local regulations. If you order a restricted item, we will notify you and provide alternative options.
8. Returns and Exchanges
For information regarding returns and exchanges, please refer to our Return Policy.
9. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
10. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at:
[Brand Name]
Email: Info@hodystores.com
Phone: +1(817) 207-9419
Address: 290 East Avenue N, Battle Creek, MI 49017
Thank you for choosing Hodystores! We appreciate your business and are dedicated to ensuring your satisfaction.